Mbit Official User Agreement

Mbit Terms & Conditions – Rights and Responsibilities Malaysian Platform Members

This document sets out the full terms of use for the mbit platform — covering account registration, deposits, withdrawals, bonuses, Sports Betting, slots, Live Casino, and account termination policy. Please read it carefully before using our platform.

Updated: January 2026
Language: Bahasa Malaysia
Jurisdiction: Malaysia
mbit User Agreement
Full Terms & Conditions — Version 3.1
Eligibility & Account Registration
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Sports Betting & Slots Rules
Privacy & Data Security
Responsible Gaming
Account Termination & Suspension

Key Things You Need to Know

Before reading the full terms, here are the six most important things all mbit members need to know.

18-Year Age Limit

The mbit platform is strictly for individuals aged 18 and above. Registration by minors is absolutely prohibited, and any account found to be in violation of this requirement will be terminated immediately without any refund.

Deposits & Withdrawals in RM

All transactions on mbit are conducted in Malaysian Ringgit (MYR/RM). Accepted payment methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. The minimum deposit is MYR 20 and the minimum withdrawal is MYR 20.

Bonus Rollover Terms

All mbit bonuses and promotions are subject to rollover/wagering requirements before withdrawals are permitted. Requirements vary by bonus type — please review the specific bonus terms before claiming.

One Account Per User

Each user is permitted to hold only one active account on mbit. Having multiple accounts — whether using different names, phone numbers, email addresses, or banking details — is a serious violation that will result in the termination of all associated accounts.

256-Bit SSL Data Protection

All your personal and financial data on mbit is protected by 256-bit SSL encryption. mbit will never ask for your account password through any communication channel — do not share your password with anyone.

Responsible Gaming

Mbit provides responsible gaming tools including deposit limits, session time limits, and self-exclusion options. Players showing signs of problem gambling may request assistance and support from the mbit team at any time.

Important: By registering and using the mbit platform, you agree to be bound by all terms and conditions outlined in this document. If you do not agree with any part of these terms, you are not permitted to use the mbit platform. Please read this document carefully in its entirety before making any deposit or transaction.

1 Definitions & Interpretation

In this Terms & Conditions document, the following words and expressions have the meanings stated unless the context requires otherwise:

  • "mbit" refers to the online entertainment platform operated under a valid licence, accessible via the mbit.my website.
  • "Member" or "User" refers to any individual who has successfully registered an account on the mbit platform.
  • "Account" refers to a user account registered with mbit, including the account balance, betting history, and associated personal information.
  • "Balance" refers to the total funds in MYR (RM) available in your mbit account at any given time.
  • "Bonus" refers to any free credits, bonus funds, or other benefits granted by mbit to members as part of a promotion or loyalty programme.
  • "Turnover" or "Rollover" refers to the minimum amount a member must wager before a bonus balance is eligible for withdrawal.
  • "Services" refers to all games, betting, promotions, customer support, and other functions made available by mbit through its platform.
  • "Regulatory Authority" refers to the licensing and supervisory body that issues and maintains mbit's operating licence.

Any reference to "we", "us", or "mbit" in this document refers to the operators of the mbit platform. Any reference to "you" refers to a member or user of the platform.

2 Eligibility & Registration

To register and use the mbit platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years old on the date of registration.
  • You must be a legally competent individual capable of entering into a binding agreement.
  • You are registering in your own name and for your personal use only — not on behalf of any third party.
  • You are not on any self-exclusion list of any recognised gambling platform.
  • Use of the mbit platform must comply with the laws applicable in your jurisdiction of residence.

Age Verification: mbit reserves the right to request proof of age at any time. Accounts will be suspended until satisfactory verification is received. Any winnings obtained by a member found to be under 18 years of age will be fully forfeited.

During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name, an active Malaysian mobile number, a valid email address, and your bank or e-wallet details for withdrawal purposes. Providing false or misleading information at registration is a serious breach of these terms and may result in immediate account termination.

3 User Account

3.1 One Account Per User

Each user is only permitted to have one (1) active account at mbit at any time. Holding multiple accounts — whether using the same or different information — is a serious violation that will result in the termination of all associated accounts, forfeiture of all balances and winnings, and possible legal action if fraud is established.

3.2 Account Security

You are solely responsible for the security of your mbit account password and login credentials. mbit recommends that you:

  • Using a strong password with a combination of uppercase letters, lowercase letters, numbers, and symbols.
  • Never share your account password with anyone — including mbit support staff (we will never ask for your password).
  • Log out of your account after every session, especially when using a shared device.
  • Contact the mbit support team immediately if you suspect your account has been accessed without authorisation.

3.3 Identity Verification (KYC)

Mbit may require you to complete an identity verification process (Know Your Customer / KYC) before processing large withdrawals or as part of the platform's security procedures. Required documents may include a copy of your MyKad, a recent bank statement, or proof of e-wallet ownership. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

4 Deposits & Payments

Mbit accepts deposits in Malaysian Ringgit (RM) only, via approved local Malaysian payment methods. Accepted deposit methods include:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow (direct transfer)
  • FPX Internet Banking (Maybank2u, CIMB Clicks, and other listed banks)

Deposit Limit: The minimum deposit is RM 20 per transaction. Maximum deposit limits depend on your chosen payment method and your account's VIP level. mbit does not charge any processing fees for deposits.

All deposits must come from a legitimate source and from a bank account or e-wallet registered in your own name. Third-party deposits are not accepted and may result in account suspension and freezing of funds. mbit reserves the right to request proof of ownership for any payment method used.

Warning: Do not deposit beyond your financial means. mbit encourages all members to set personal deposit limits through their account settings as part of responsible gaming.

5 Withdrawal of Funds

Winnings withdrawn from your mbit account will be processed back to the same payment method used for the original deposit, or to a verified bank account or e-wallet registered in your name.

5.1 Limits & Processing Times

  • Minimum withdrawal: RM 20 per transaction.
  • Standard processing times: under 5 minutes for withdrawals to e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow).
  • FPX bank transfer: typically 1 to 3 business hours depending on the bank's operating hours.
  • Mbit does not charge any processing fees for standard withdrawals.

5.2 Withdrawal Terms

Withdrawals will only be processed once the following conditions have been met:

  • The rollover requirements for any active bonus have been met in full.
  • The identity verification process (KYC) has been completed if requested by mbit.
  • There are no active investigations related to fraud, money laundering, or terms violations involving your account.

Important Note: mbit reserves the right to slow down or delay large withdrawals for security review and compliance purposes. This is not standard practice for regular withdrawals but may occur for amounts exceeding certain thresholds or in circumstances requiring additional verification.

6 Bonus & Promotions

Mbit offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions that should be read and understood before claiming any offer.

6.1 Rollover Requirements

All bonuses received at mbit are subject to wagering requirements before the bonus balance may be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount received. Example: A MYR 100 bonus with a 20x wagering requirement means you must wager MYR 2,000 before withdrawing the bonus balance.

6.2 General Bonus Rules

  • Each member is entitled to claim the welcome bonus once only.
  • Mbit reserves the right to withdraw or modify any bonus offer at any time without prior notice.
  • Misusing the bonus system — including bonus hunting, odds arbitrage, or using multiple accounts to claim the same bonus — is strictly prohibited and will result in account termination along with the forfeiture of all related bonuses and winnings.
  • Bonuses cannot be transferred between accounts or to other players.
  • Bets placed while a bonus balance is active will not count toward wagering requirements if a hedging strategy or simultaneous two-sided betting is used.

6.3 Rebates & VIP Programme

Members eligible for the mbit VIP Rewards programme receive weekly rebates based on their net betting volume. Rebate rates vary by VIP tier. mbit reserves the right to modify the VIP programme structure, including rebate rates, tier eligibility requirements, and benefits, with reasonable notice given to affected members.

7 Sports Betting Rules

Mbit's Sports Betting section offers markets across more than 30 sports, including football (Liga Super Malaysia, EPL, Champions League), badminton (Thomas Cup, BWF World Tour), e-sports (MPL Malaysia, Dota 2, CS:GO), and many more. The following general rules apply to all Sports Betting at mbit:

7.1 Bet Confirmation

  • A bet is only considered valid once confirmation has been received by the mbit system and a bet reference number is displayed on your bet slip.
  • The odds displayed are those at the time the bet is placed — not the odds during the match (except for in-play bets, which are updated in real time).
  • Mbit reserves the right to void any bets placed at incorrect odds due to technical errors or data issues. Notification will be provided and the full stake will be refunded.

7.2 Postponed or Cancelled Matches

  • If a match is postponed by more than 24 hours from its scheduled time, all pre-match bets will be voided and stakes fully refunded.
  • For accumulators, if one selection becomes void (match postponed or cancelled), that selection will be removed from the accumulator and the odds recalculated without it.
  • In-play bets settled before a match is suspended will stand based on the result at the time the bet was closed.

7.3 Live Betting (In-Play)

In-play betting at mbit lets you place bets while a match is in progress, with odds updated in near real time. As match conditions are constantly changing, mbit reserves the right to suspend in-play markets at any time — particularly during critical moments such as red cards, penalties, or goals — to ensure fair betting.

Important Information: mbit is not liable for any losses resulting from data delays or internet disruptions that affect in-play odds displayed on your device. Odds calculated by the mbit system are final.

8 Slots & Live Casino Rules

Mbit's slots and Live Casino collection uses Random Number Generator (RNG) technology that has been independently verified by accredited auditing bodies to ensure fairness in every spin and game round.

  • The outcome of every slots round or casino game is entirely independent and random — previous results have no bearing on future outcomes.
  • The Return to Player (RTP) rate for each slot is as stated by the game provider and may vary by game title.
  • If a technical failure occurs during gameplay — including internet disruption, server outage, or software error — any affected round or game will be declared void and the stake refunded. Any winnings displayed at the time of a technical failure will not be considered valid.
  • For Live Casino, all game sessions are recorded and these recordings may be used as reference to resolve any disputes.

9 Prohibited Conduct

The following conduct is strictly prohibited and may result in immediate account termination, forfeiture of account balance and winnings, and potential legal action:

  • Registering more than one account to circumvent a ban, claim multiple bonuses, or for any other fraudulent purpose.
  • Using automated software (bots), hacking tools, or any other technical means to manipulate game outcomes or odds.
  • Colluding with other players in Live Casino games or poker to gain an unfair advantage.
  • Exploiting technical errors, software bugs, or system vulnerabilities to obtain illegitimate winnings.
  • Uploading, transmitting, or distributing unlawful, threatening, or offensive content through any mbit communication channel.
  • Attempting to launder money or using the mbit platform for any illegal or suspicious activity.
  • Sharing or selling your mbit account to any other party.

Anti-Money Laundering Policy: mbit fully complies with anti-money laundering legislation in force in Malaysia. We reserve the right to report any suspicious activity to the relevant authorities without notifying the member involved.

10 Privacy & Data Protection

Mbit takes member privacy very seriously. All personal information collected during registration and use of the platform is processed in accordance with mbit's full Privacy Policy. In summary:

  • Your personal data is collected solely for the purposes of account management, transaction processing, regulatory compliance, and service improvement.
  • Mbit does not sell or share your personal data with third parties for marketing purposes without your consent.
  • All data is protected by 256-bit SSL encryption in transit and stored within secure server infrastructure.
  • You have the right to request access to, correction of, or deletion of your personal data by contacting the mbit support team.

For detailed information on how mbit collects, uses, and protects your personal data, please read the Privacy Policy our complete one.

11 Responsible Gaming

Mbit is fully committed to responsible gaming. We believe that great entertainment starts with healthy self-control. The mbit platform provides the following tools to help members manage their gaming activity:

  • Deposit Limit: Set your daily, weekly, or monthly deposit limits from your account settings page. Limits take effect immediately once set and can only be increased after a 7-day waiting period.
  • Betting Limits: Set a maximum stake per bet to ensure you never wager more than you can afford.
  • Session Time Limit: Set reminders or session time limits to help you stay aware of how long you spend on the platform.
  • Cool-Off Period: Request a 24-hour, 7-day, or 30-day cooling-off period from the mbit support team. Your account will be temporarily suspended for the duration of this period, no questions asked.
  • Self-Exclusion: Members who wish to stop playing altogether may apply for a long-term self-exclusion (6 months to 5 years) or a permanent exclusion. Applicants may not open a new account while an active exclusion period is in place.

If you are concerned about your own gambling habits or those of someone you know, please contact the mbit support team or refer to the Responsible Gaming our team for guidance and support resources.

12 Account Termination & Suspension

12.1 Termination by Member

You may close your mbit account at any time by contacting our support team via live chat or email. Before the closure is processed, you will need to fulfil all active bonus rollover requirements and withdraw any remaining balance. Any balance left in the account after the closure process cannot be claimed once the account has been closed.

12.2 Termination by mbit

Mbit reserves the right to suspend or terminate any account without prior notice under the following circumstances:

  • Violation of any part of these Terms & Conditions.
  • Confirmed fraud or suspicious activity.
  • Attempts at money laundering or financing illegal activities.
  • Failure to complete the KYC process within the stipulated timeframe.
  • Use of the platform by individuals under the age of 18.

In the event of termination due to a violation, mbit reserves the right to forfeit all bonus balances and winnings accumulated during the period of violation. Only the original cash deposit may be eligible for a refund, subject to the outcome of mbit's internal investigation.

13 Limitation of Liability

To the extent permitted by applicable Malaysian law, mbit is not liable for:

  • Any financial losses incurred as a result of betting or gaming decisions you make on our platform.
  • Service disruptions or downtime resulting from system maintenance, third-party failures, or events beyond our control.
  • Errors or delays in transaction processing caused by third-party systems such as banks or e-wallet providers.
  • Any losses arising from unauthorised use of your account due to your failure to keep your login credentials secure.

Mbit's total maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 12 months preceding the claim.

14 Terms & Conditions Amendments

Mbit reserves the right to modify, update, or improve these Terms & Conditions at any time. Members will be notified of any material changes via their registered email or in-platform notification at least 7 days prior the amendments take effect.

Your continued use of the mbit platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you may close your account before they come into effect.

Regular Review: mbit encourages all members to review these Terms & Conditions periodically to stay informed of your rights and responsibilities as a user of our platform.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the mbit platform, please contact our support team:

  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the mbit platform.
  • Email: support@mbit.my — responses are typically within 3 hours.
  • WhatsApp: The support WhatsApp number is available after logging in to your account.

The mbit support team operates in Bahasa Malaysia and is ready to help you understand any part of these terms or resolve any issues you encounter with your account or transactions.

These Terms & Conditions are governed by applicable law, and any dispute arising from or in connection with the use of the mbit platform shall be resolved through the dispute resolution method established by the relevant regulatory authority.

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mbit Privacy Policy

Mbit takes your privacy seriously. All personal information you provide during registration and platform use is protected by 256-bit SSL encryption and is used solely for account management and transaction processing. mbit does not share your data with third parties without your consent, except where required by Malaysian law. For more information, please read Privacy Policy our complete one.

Ready to Get Started? Join mbit Today

Now that you're familiar with mbit's Terms & Conditions, you're all set for a safe and responsible online entertainment experience. Register for free and claim your 150% welcome bonus of up to RM 1,500.

⚠️ 18+ only. Bet responsibly.

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